Privacy Policy
  1. Privacy Policy Overview

XuanZz Joy (collectively known as "us", "our", or "we") develops and releases mobile apps for phones, tablets, and other devices on the iOS App Store and Google Play Store.

This Privacy Policy outlines the types of information we may collect when you visit our website or use our apps, how we use this information, how that information may be shared, and your rights and choices regarding the information you provide us.

By using the website or apps offered by XuanZz Joy, you acknowledge that you agree to our Terms of Use and that you have read and understood this Privacy Policy and its terms.

This Privacy Policy was last updated on January 5, 2021.

  1. Information We Collect

Information that we collect will differ depending on the app you are using or the section of the website you are visiting. We've listed below the information that may be collected in apps, information that may be collected in each separate section of the website, and information that may be collected on the entire website on any page.

we may collect the following information:

  1. How Do We Collect & Store Data?

The data we collect comes from our games and our customer service operations.

It is transmitted over the web, (securely if sensitive), and then stored in the secure data center.

While your use of the app give us consent to collect and process the data, you may WITHDRAW consent at any time in the SETTINGS portions of our app for specific features. If this level of control is not adequate you MUST stop using our services.

  1. Third Parties and Advertising Cookies

We use cookies and other similar technologies (e.g. web beacons, log files, scripts and eTags) (“Cookies”) to enhance your experience using the Services. Cookies are small files which, when placed on your device, enable us to provide certain features and functionality. You have the option to permit installation of such Cookies or subsequently disable them. You may accept all cookies, or instruct the device (in the case of the Game) or web browser (in the case of the Community Website) to provide notice at the time of installation of cookies, or refuse to accept all cookies by adjusting the relevant cookie retention function in your device. However, in the event of your refusal to install cookies, the Game may be unable to operate as designed.

Third parties, including Google and its advertising partners, use cookies to serve advertisements on our website based on your prior visits to the website or to other websites, and to provide you with relevant advertisements when you visit the website. You can control the use of cookies in your browser to disable this feature, though it may affect your use of this website or other websites.

You can read about Google's policies and how they use your information for advertising here:
https://policies.google.com/technologies/partner-sites

You can choose to opt out of personalized advertising from Google by visiting the Ad Settings page in your Google Account here:
https://adssettings.google.com/authenticated

You can choose to opt out of other third parties' use of cookies for personalized advertising by visiting this site:
http://optout.aboutads.info

You can learn more about cookies and how to disable them in your browser here:
https://cookiesandyou.com/

For mobile apps, third-party advertising providers may serve advertisements within the app, and may collect and use information like your device's Advertising ID to provide you with relevant advertisements when you use the app. Many mobile devices let you opt out of targeted advertisements.

You can learn how to limit Ad Tracking and opt out of targeting advertisements on Apple iOS devices here:
https://support.apple.com/en-us/HT202074

You can view the Privacy Policies of our mobile advertisement providers here:
Unity Ads Privacy Policy
Google AdMob Privacy Policy

  1. Security

The security of your data is important to us, and we work hard to protect our visitors' privacy with reasonable security measures with appropriate confidentiality and protections. No method of transmission or storage is completely secure however, so we can not guarantee the absolute security of transmitted or collected data. For visitors using the XuanZz Joy , this account information is protected by a password, and we encourage users to choose a unique and effective password and to keep it secure.

  1. Lawful Basis for Processing Personal Information

Data protection laws in the EU require a legal basis and legitimate interest for collecting and retaining personal information from citizens and residents of the EU under the General Data Protection Regulation (GDPR). Our lawful bases and legitimate interests for collecting and process your person information include:

  1. Data Minimization

We take reasonable steps to ensure that the information we collect and process is limited to what is reasonably necessary in connection with the purposes outlined in this Policy. When appropriate, we will collect and process anonymized data rather than your full information in order to protect your privacy.

  1. Controlling Your Information

Users residing in certain countries who are subject to the General Data Protection Regulation have certain rights related to personal information that is collected, including access to their data, correcting their data, withdrawing consent for processing data, and requesting deletion of their data. If you wish to access, update, or delete your personal information, please contact us at xuanzzjoy@gmail.com. We may require information to verify your identity and confirm your country of residence before we can complete your request. In some cases, some of your information will need to be retained for legal purposes or legitimate business uses.

For users of the XuanZz Joy , you can choose to delete your account on your profile page. To request all of your posts be removed on the when you delete your account, first contact us at xuanzzjoy@gmail.com before deleting your account to ensure these posts can be removed.

Please see Section 4 for more information about advertising cookies and how you can control your information in regards to advertisements.

  1. In-App Purchases

Many of our mobile apps offer additional purchaseable content as In-App Purchases. When an In-App Purchase is requested, all relevant account information is sent to the store provider (Apple, Google, or Amazon) to complete the purchase, and this information is not collected by us.

For children using our mobile apps, parents and guardians should be aware that they can prevent unwanted purchases by requiring a password before in-app purchases can be made. Parents and guardians are responsible for maintaining security on their devices, as the store providers will not always honor refunds for purchases when proper security is not followed.

You can learn how to secure your device and prevent unwanted in-app purchases here:
For Apple iOS Devices
For Android Devices
For Amazon/Kindle Devices

  1. Children Under 13

We do not knowingly collect information for any child under the age of 13, and children under the age of 13 are not permitted to register for an account on the XuanZz Joy . If you are the parent of a child under the age of 13 and have a question or concern about your child's information being collected on our website, please contact us at xuanzzjoy@gmail.com.

  1. Force Majeure

XuanZz Joy shall not be liable for any delay or failure to perform resulting from causes outside the reasonable control of XuanZz Joy, including without limitation any failure to perform hereunder due to unforeseen circumstances or cause beyond XuanZz Joy’s control such as acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation facilities, fuel, energy, labor or materials.

  1. Contacting Us

If you have questions or requests relating to this Privacy Policy, please contact us at xuanzzjoy@gmail.com

  1. Updates To This Policy

This Privacy Policy may be modified from time to time, and all policy changes will appear on this page. Please check back periodically to review any changes to our Privacy Policy. Your continued use of the website and apps will be considered your acceptance of this Privacy Policy.

On January 5, 2021, we updated this Privacy Policy to add information about our mobile apps.